Developing a digital marketing plan for clinics is the most important step in the entire process for institutions of all sizes.
A digital marketing
plan is similar to a traditional marketing plan. It all starts with the
definition of the objective and the strategic analysis.
Want to know what it
takes to develop your clinic's digital marketing? So, read on and find out!
Three basics in digital marketing for clinics
1 - Purpose
Here you will set your
goals. There is a word in marketing, SMART, which means that the goals must be
specific, measurable, realistic, and precise in time, and of course, they can
be ambitious.
2 - Scenario
In this area, you need
to know how your competitors are acting and communicating in the digital world,
know your market niche and do a good benchmarking to know the strengths and
weaknesses of the competition.
3 - Target audience
Attempt to learn
possible about your intended audience, how they behave, what their preferences
are, and where they are on the internet so that you can reach them, using the
appropriate language to establish good communication.
Digital marketing action plan for clinics
Now let's get to the
part of digital marketing planning itself, where you will let your imagination
run wild. The digital world offers immeasurable possibilities.
Consider the following
tools when setting up your healthcare
digital marketing company:
·
Communication
channels
After gathering
everything you need to know about your target audience, you should have already
developed a persona: a fictional character with all the characteristics of your
main audience.
Now it's time to
choose the channels to activate your campaign. These channels are Facebook,
blog, email marketing, Instagram, website. That is, you can choose several of
them or just a few. It all depends on where your target audience is.
You need to find the
channels closest to the audience you are looking for.
·
Contents
This is an essential
point for digital marketing planning for clinics. Through content, you will
draw your audience's attention, where you will help people find solutions,
create empathy, and gain important information that will transform your lead
today into your patient of tomorrow.
See that you also need
to adapt to the particularities of each channel. If you use Instagram, for
example, you know that you will need images in which the use of hashtags (#) is
very important.
So, if you are working
with Instagram, it is not necessary to write long texts. Instead, just put a
caption, since it is a channel where the saying goes: "a picture is worth
a thousand words."
·
Schedule
Your digital marketing
plan should have a series of simultaneous action plans to elevate the potential
of the entire campaign.
Therefore, you must
have a digital marketing campaign schedule, leaving the frequency, material
distribution, and synergy well-defined.
·
Monitoring
Now it's time to
define which KPIs and metrics will be worked on in each channel to monitor your
sales funnel performance later.
It becomes important
to define the investment applicable to digital marketing to support your plan
until the end.
·
Execution
All set, it's time to
put your big process into practice. With all the research foundations and a
well-designed action plan, you have to closely follow the schedule and actions.
With this digital
marketing plan for clinics, be sure that you will achieve your goals in the
short or medium-term, achieving results you never imagined you would have.
Marketing Planning for the "New Normal"
We know that the
crisis triggered by the coronavirus has affected the health sector more than
ever. Institutions had to find real solutions to the business, social, and
cultural challenges. In addition, most had to review their communication and
marketing strategies and crisis management.
Considering the
impossibility of direct contact due to social isolation and the need for more
digital consumption, the ideal is to promote alternatives to meet the needs of
your patients, such as telemedicine, for example, which showed that despite
being made up of technological components, has been helping thousands of people
around the world.
Structuring your
institution's digital marketing to meet "the new normal" can
increase patients seeking your services and, consequently, increase calls.
You used a digital
presence to promote your services and invest in paid ads from Google, Facebook,
and Instagram Ads. After all, those who are not seen are not remembered.
Now that you already
know how to make a good digital
marketing plan for your company, it's time to practice and see your
institution win many patients with the improvements it will achieve.
Stay tuned for
details, review everything with your team and count on a good digital marketing
agency specializing in marketing in the health area by your side!
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